Delivery Policy

Thank you for visiting and shopping at Weird Horse Apparel. Following are the terms and conditions that constitute our Delivery Policy.

Delivery processing time

All of our printed and personalised items are printed bespoke for you, which is why it takes a little longer to get them to you, we create each one when you order it, so please be patient, it will be worth the wait we promise! 

All orders are processed within 5-7 business days. The estimated delivery is up to 14 working days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Please be aware that some of your products may come in separate packages at different times. This is because some of our products come from different warehouses and/or facilities or from a trusted printing partner company.

Delivery rates 

We offer free delivery on all of our products on the website.

Customs, Duties and Taxes

Weird Horse Apparel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Weird Horse Apparel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the delivery company to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.K.